I applied online. The process took 1 week. I interviewed at Synchrony (Frisco, TX) in Mar 2015
Interview
Applied Online, personality test, along with skills test, received phone interview confirmation and date choice immediately after skills test, and background information. The interview was with a "representative" and they seem to have no personality or customer service skills. They gave me with several minutes of dead air while they updated their notes to then offer me an in person interview. It was a terribly boring phone screening.
Interview questions [2]
Question 1
Tell us about a specific time you went above and beyond for a customer.
I applied online. The process took 1 week. I interviewed at Synchrony
Interview
The application process seemed highly disorganized. While all email interactions were cordial, my interview kept getting rescheduled on short notice. It was hard to get any clear answers. Felt more like pulling teeth, than a hiring process.
I applied online. I interviewed at Synchrony (Westchester, OH) in Sep 2025
Interview
Interview process was easy with basic customer service questions. Early interactions suggested a friendly culture, but extended training exposed stricter expectations and a less supportive environment than originally presented. Straightforward customer service questions. The culture initially felt friendly, but the tone shifted during the long training period. Expectations became less clear, and the environment felt more pressured than advertised.
It was a telephonic interview, Confirmed details like adress,dob,and weather fresher or employed.
Q1. Tell me about yourself
Q2. Talk on anything for 1 min
Q3. What are your hobbies n cross question
Q4. Tell me something abt your favourite sport or sportsperson
