I applied through a recruiter. The process took 2 weeks. I interviewed at Synchrony (Charlotte, NC) in Oct 2015
Interview
Had a phone interview on a Thursday and interviewed the following Monday. Interviewer was dressed in jean shorts and a t shirt and seemed unimpressed and cold the whole time. I broke his wall down a little but could tell he really wasn't that interested. He told me he has been with the company over 20 years. I was very prepared and answered all of his questions indepthly, the interview took about 15 minutes. I'm not sure if he was trying to seem relaxed as to not give away if I got the job or not but hope to hear from someone within the week.
Interview questions [1]
Question 1
Name a time you used a computer system in regards to customer service.
I applied online. The process took 1 week. I interviewed at Synchrony
Interview
The application process seemed highly disorganized. While all email interactions were cordial, my interview kept getting rescheduled on short notice. It was hard to get any clear answers. Felt more like pulling teeth, than a hiring process.
I applied online. I interviewed at Synchrony (Westchester, OH) in Sep 2025
Interview
Interview process was easy with basic customer service questions. Early interactions suggested a friendly culture, but extended training exposed stricter expectations and a less supportive environment than originally presented. Straightforward customer service questions. The culture initially felt friendly, but the tone shifted during the long training period. Expectations became less clear, and the environment felt more pressured than advertised.
It was a telephonic interview, Confirmed details like adress,dob,and weather fresher or employed.
Q1. Tell me about yourself
Q2. Talk on anything for 1 min
Q3. What are your hobbies n cross question
Q4. Tell me something abt your favourite sport or sportsperson
