Synchrony Senior Representative interview questions

HR Round Voice Round / Typing test and Grammar (Non-Voice) Salary Negotiation Manager Round Collect Offer letter if agreed. Rounda change as per process, so don't entirely depend on this flow. And, they keep changing the process from time to time.

Applied for, and thought I was interviewing for, Senior Resolution Specialist position. Interview involved typical "tell me about a time" questions which weren't at all difficult. I was offered a Customer Service Representative position at an entry-level rate of pay. What "sold" me was the opportunity for promotion within a rapidly growing organization. I reluctantly accepted as the pay was very low, with a start date 3 weeks away. I began "processing" involving background check, fingerprinting and drug test. I completed the fingerprinting and drug test and replied with everything the background checking service requested (3 of my W2s as they couldn't verify my employment). I immediately complied (within minutes, each time). On the Friday before I was to start, I received a phone call advising the complete results of my background check had not been returned so, I couldn't start that following Monday. But, "great news", I could be included in their training class in another month. Absolutely absurd. I know my background, provided complete disclosure in my application for everything requested. There's nothing in my history which would have precluded me from getting this job. The three documents I submitted are still showing "Pending Review." I'm not going to wait another month to start an entry-level job after waiting and cooperating for the past month. Horrible experience! It just doesn't take this long - no matter what.