Call Center Representative applicants have rated the interview process at TD with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Call Center Representative according to 2 Glassdoor interviews include:
Phone interview: 40%
Drug test: 20%
Presentation: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
Received a situational interview assess and finished it. Also, you need to finish another assessment which evaluates your ability before getting the interview invitation. Besides, it is not fjd,f aogidhoa fidhoaifd.
I applied online. The process took 6 weeks. I interviewed at TD in May 2022
Interview
I did the online assessment on the same day I applied for the job and the other day HR send me an interview invitation. I did a 45 mins virtual interview with HR, she briefly introduce the job for about 10 mins, and started several behavioral questions.
Interview questions [1]
Question 1
1. Introduce myself
2. Why TD
3. Best customer service
4.How to achieve a target
The first round of interviews was conducted through a phone call. recruiter and I introduced ourselves and understand how does this position works, followed by several behavioural questions like how do you value customers? what is TFSA/RRSP?. Finally, we talked about training and potential sales target.