Call Center Representative applicants have rated the interview process at TD with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Call Center Representative according to 2 Glassdoor interviews include:
Phone interview: 40%
Presentation: 20%
Skills test: 20%
Drug test: 20%
Here are the most commonly searched roles for interview reports -
Interviewer was really nice, we mainly just chat thru the whole interview with some behaviour questions. At the end, he told me he is going to put me to next round
Interview questions [1]
Question 1
Describe a time you went above and beyond for customer
I applied through a staffing agency. The process took 1 week. I interviewed at TD (Toronto, ON) in Mar 2017
Interview
The interview process started with a phone interview which was very basic to a 1on1 within 2 weeks of the initial phone interview. As long as you have call center experience you're good to go.
Interview questions [1]
Question 1
What do you know about the roll you're being hired for?
I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Feb 2020
Interview
After completed a questionnaire, I received a telephone interview in a week and then followed by a in person interview at head quarter. The in person interview was conducted by two person, it was fast.