I applied online. The process took 3 weeks. I interviewed at TELUS (Montreal, QC) in Aug 2024
Interview
The interview was good. First started with a quick introduction with the HR recruiter by phone. The second round was a Q&A quiz with questions related to cloud technologies and APIs. Last round was on-site with the manager with typical behavioral questions so prepare scenarios with the STAR method.
Interview questions [1]
Question 1
What is your experience with customer service and client support?