Teavana interview questions

Interviews are usually conducted in a two-stage process. The first interview is conducted by the assistant general manager. If they like you, you'll be scheduled with the general manager. Typically twenty to thirty minutes for team members, thirty minutes to an hour for keyholders. Expect to be asked to 'sell' something of yours to the interviewer, and to spend five to ten minutes working their sample cart. Higher ranking managers are typically hired from within. If you applied, sit and wait. It's pretty arbitrary which candidates receive interviews and which don't, resumes and experience are rarely taken into account. Expect to be told you'll hear by a certain date and to have that date be pushed back as it comes closer, most likely this will happen several times.

It was a group interview. There were about 7 or 8, including myself. The interview began with the manager making us tea and then she started asking the questions. It was pretty straightforward, though it did take a long time due to how many people were being interviewed at once. The interview took place inside the store, before store hours. It was very important to pay attention, because later on in the interview we were asked to name facts about the tea we were drinking. We were also asked what we knew about the company so definitely do your homework if you want to impress the manager. After the questioning process, we were each given ten minutes on the sample cart, where our goal was to try and get people to come over and get samples. Overall, it was a pretty decent interview. I would recommend wearing nice clothes, black jeans or dress pants is a good idea, and a nice shirt. Business - casual. Questions included: What do you know about the company? Describe one fact about the tea you're drinking Why do you want to work here? What sales experience do you have? If a customer in the store is upset, how do you handle the situation? Avaialbility? How would you help increase a sale? What do you know about up-selling, down-selling, cross-promotion?