Tesco Customer Service Assistant interview questions

Was told the interview would be held at 2pm, Arrived 10 minutes early as it is nice manners and shows good time keeping but the interview didn't initially start until quarter past 2. It was a group interview (wasn't told to begin with) where we had to go around everyone individually and introduce ourselves, as if it wasn't daunting enough being told to sit in a room full of strangers basically competing against each other. Then was asked (as a group??) two different questions (When have you given/received good customer service and describe a time where you have been in a situation where you had to do something you didn't agree with). We were told to answer these questions as a group, somehow. Lastly, we were asked to go on the group floor and show we could clean up the fridge selves which is easy enough. Then people got called out one by one for a "one to one interview". I was called last and it wasn't a one to one interview she could of just told me there and then I didn't get the job as she wasn't interested in me as an individual more as of me working in a group (Which I find hard to do.) TLDR; They want you to be loud and be able to be confident in speaking up, if you're quiet you don't have a chance, basically. They have no interest in what you're like as an individual. They want you to stay for 2 hours and then when it comes to you giving a chance to deem yourself worthy of stacking shelves they don't give you it.

I applied online, and received a phone call a day or two later inviting me to an interview. The first part of the interview involved stacking shelves with the other employees, and the second part of the interview was with a manager. The questions I was asked were straightforward, for example about previous experience.