Tesco Customer Service Assistant interview questions
Updated Mar 19, 2026
based on 114 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
93%
Applied online
Applied online
4%
In Person
In Person
1%
Other
Other
1%
Employee Referral
Employee Referral
1%
Staffing Agency
Staffing Agency
Interview search
114 interviews
Viewing 41 - 45 of 114 Interviews
Tesco interviews FAQs
Customer Service Assistant applicants have rated the interview process at Tesco with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Service Assistant according to 2 Glassdoor interviews include:
One on one interview: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
Was simple. Joined online with questionnaires then got invited to sit down with a two managerial and discuss weakness and strengths and which role to join as. A few days later, got a call offering me the job. Started the week after
I applied online. The process took 2 weeks. I interviewed at Tesco (Edinburgh, Scotland) in Jun 2017
Interview
Very informal and relaxed 20-30 minute interview, no trick questions, friendly interviewer. Mainly questions relating to experiences in dealing with customers, handling complaints, working as a team, showing good customer service
I applied online. The process took 1+ week. I interviewed at Tesco (Dundee, Scotland) in Sep 2019
Interview
After applying online I got a phone call a week later and got the interview on that week.
The interview was very casual and easy I just had to speak about myself, to give my availability and to answer to three questions.
Interview questions [3]
Question 1
Tell me about a project you have worked really hard on