Customer Service applicants have rated the interview process at Tesco with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tesco as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Tesco in Sep 2024
Interview
Applied to a job at the Phone Store at my local Tesco for a permanent position. Was offered an interview, which I assumed was for this position as it was the only role I applied to. Showed up to the interview only to find out it was a group interview for a different position (Christmas temp role for the grocery store). I was not informed of either of these things in advance, and had I been told I would not have bothered as I am only looking for a permanent role. Totally forgot about this as I wasn’t interested in the role they interviewed me for, and I thought maybe they would be confused if interviewing for both but I was still in consideration for a permanent role. A few weeks later I got an offer for a temp role that I declined.
Interview questions [2]
Question 1
To work with the group to draw Tesco how it would be explained to aliens.
I applied online. The process took 3 days. I interviewed at Tesco (Corstorphine, Scotland) in Jan 2024
Interview
The interview process is really easy and straightforward, it mainly consists of customer experience in previous jobs. Looking at how you have managed different aspects of customer service and how you have dealt with colleagues.
Interview questions [1]
Question 1
“Can you provide an example of when you went over and above for a customer”
I applied online. The process took 1 week. I interviewed at Tesco (Kettering, England) in Aug 2020
Interview
Online application questionnaire, then a phone call conversation/interview and then there was an in person one to one interview process at the store location with the job role department manager