Customer Service applicants have rated the interview process at Tesco with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tesco as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
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Simple online process, relatively simple checks and balances for a student job. Required in person interview and meeting the staff during a trial shift over two separate sessions. Both simple stages to complete
Interview questions [1]
Question 1
How would you handle various customer queries during a busy time in the store?
Group interview which was very awkward. Then a 2 hour unpaid trial on the checkout which was annoying as was given no notice and prior engagements. Not the best experience.
Don’t over think it. The interview all in all wasn’t bad at all. I was made to feel comfortable and got the job. Was a pretty straight forward process. No complaints at all