Tesco Custoner Service Representative interview questions
based on 116 ratings - Updated May 28, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
83%
Applied online
Applied online
9%
In Person
In Person
4%
Employee Referral
Employee Referral
1%
Recruiter
Recruiter
1%
Other
Other
1%
Campus Recruiting
Campus Recruiting
Interview search
116 interviews
Viewing 71 - 75 of 116 Interviews
Tesco interviews FAQs
Custoner Service Representative applicants have rated the interview process at Tesco with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Custoner Service Representative roles take an average of 11 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Custoner Service Representative according to 8 Glassdoor interviews include:
One on one interview: 83%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Tesco
Interview
Simple process, met in the store with manager. Offer made instantly once all questions answered. Interview and training both complete at a different store to where the job was going to be.
Applied on line then sent a Competency skill role play on line and face to face interview , quick with similar styled questions easy questions don't over think for an answer.
Interview questions [1]
Question 1
What would you do in specific scenarios, your colleague was ill and could not start a shift, you are about to leave and a customer asks for your advice etc
I applied in-person. I interviewed at Tesco (Bellshill, Scotland) in Aug 2018
Interview
Social questions and dots to pick answer and people walking round basically to gauge your personality and how you operate, giving you real life situations and asking how you would deal with these and scoring you