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      Tesco

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      Customer Assistant Interview

      Jun 9, 2016
      Anonymous Interview Candidate
      Norwich, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Tesco (Norwich, England) in May 2016

      Interview

      A group interview which began with being asked questions surrounding customer experience, and reaction to changing environments. After this, we took part in a team building activity, constructing a 6ft tower made from paper, colouring pencils and scelertape. We them taken on to the shop floor, and paired with an employee, shadowing them in their job, sorting shelved for around half an hour. Afterwards, we individually interviewed, and discussed working hours and availability with the managers. The whole process took around 3 hours. However after my interview, I waited for 3 weeks to be told that I was unsuccessful, whilst in the mean time, my sister also had an interview, and was offered a position the very next day. Tesco obviously care very little about the situation they put their prospective employers in, as it doesn't bother them at all if people are turned down unprofessionally.

      Interview questions [2]

      Question 1

      Name a situation where you have to change plans on short notice. How did you deal with this?
      Answer question

      Question 2

      Describe an example scenario where you went out of your way to help a customer
      Answer question

      Other Customer Assistant Interview Reviews for Tesco

      Customer Assistant Interview

      Jun 17, 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      Jun 3, 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      May 27, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question

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