It was an interactive group interview of around roughly 8 of us. The interview started off with us introducing ourselves and briefly mentioning a random fact about us as an icebreaker. From what I could remember, at a later stage in the interview, we were asked to perform a group task e.g. dividing us into two teams to construct a freestanding tower using only paper, tape and penculs, and this was to get us to demonstrate team working skills. As this was a low level job (as only a customer assistant as opposed to a manager's position), the interview process was rather relaxed and relatively informal.