I applied online. I interviewed at Tesco (Broughton, Wales) in Jul 2017
Interview
I applied online and was invited to a face to face interview. This turned out to be a 2 hour interview process. Firstly, there was a far to face interview with a manager, but I was interviewed with another candidate. We were both asked the same questions, even though I was a school leaver and he was a 50 year old manager of a customer services team. Next, we went on the shop floor, and were asked to talk with customers and pack their shopping. The store was very quiet, and all the candidates were looking for people to help.
Finally, there was a team building exercise in which we had to build a 6 foot tower out of paper within 5 minutes. It had to be free standing for a minute, and ecologically sound. There were 6 in the group of all ages.
Applied online then completed an online multiple choice test, and then a week later I had an in person interview with the store manager. Overall a quick and simple process.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer
The interview was with one individual and thus it was a more chilled environment than other interviews. It also consisted of only one stage rather than multiple interviews with different individuals across the shop.
The interview was engaging and welcoming, with thoughtful questions and a friendly atmosphere. I felt valued and happy, leaving confident about the role and excited for the job ahead. I would recommend the experience to anyone.
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