I applied in-person. The process took 1 week. I interviewed at Tesco (Wicklow) in Mar 2011
Interview
I filled in an application form I required at higher options in Croke Park in 5th year. I handed it in to the customer service desk in my local store. I then received a call from the Personal Manager (PM) who arranged an interview for two days after the phone call. I arrived at the store 15 minutes prior to the interview. Then two Managers interviewed me (PM and duty manager). The PM asked me questions and the duty manager wrote down the answers. Later that day I got a call to start the next evening.
Interview questions [1]
Question 1
What would you do if a customer was struggling with her shopping and had a baby?
Quick and easy interview. Asked how to deal with customers and complaints including how to deal with certain situations e.g. shoplifting and refunds. Interviewer was very polite and to the point.
Interview questions [1]
Question 1
Time you have gone above and beyond for a customer
Application for the role was online. The interview process itself was a generic one, where I was asked a few competency and fit questions by a couple people from HR. This lasted around 30 minutes in total.
My interview experience at Tesco was incredibly positive! From the moment I walked through the doors, I felt welcomed and valued. The interviewers were friendly and approachable, immediately putting me at ease. They asked insightful questions about my previous experience and skills, genuinely interested in understanding how I could contribute to their team.
