Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Cigna Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Cigna Group reviews | The Cigna Group jobs | The Cigna Group salaries | The Cigna Group benefits | The Cigna Group conversations
      The Cigna Group interviewsThe Cigna Group Customer Srevice Representative interviewsThe Cigna Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Srevice Representative Interview

      Nov 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at The Cigna Group

      Interview

      I had a Phone interview for work at home customer service position. There was some behavioral questions to answer relate to my experience and role play to see how I would be on the phone

      Interview questions [1]

      Question 1

      Behavioral Questions Tell me about a time when you handled a challenging situation. With this question, the interviewer wants to see how you handle challenging situations when they arise.
      Answer question
      15

      Top companies for "Compensation and Benefits" near you

      avatar
      Humana
      3.7★Compensation & Benefits
      avatar
      Elevance Health
      3.6★Compensation & Benefits
      avatar
      CommonSpirit Health
      3.5★Compensation & Benefits
      avatar
      McKesson
      3.6★Compensation & Benefits