The process took 3 months. I interviewed at The Cigna Group (Indianapolis, IN)
Interview
It probably would’ve been okay if the recruiter didn’t absolutely ghost me! It’s been 3 months now! He did the phone screen with a screaming child in the back, I asked for an update and you know what he did? Ignored me! His BOSS had to contact me to get a second interview because this recruiter didn’t know how to do his job! I’m sure he will be reading this too! Hey!!
I applied online. I interviewed at The Cigna Group (Kuala Lumpur) in Mar 2026
Interview
The interview process started with a phone screen with a recruiter named Grace, lasting around 20 to 30 minutes. The tone was relaxed and conversational — nothing intimidating at all. Grace was warm and friendly, and the call felt like a genuine two-way conversation rather than a formal interrogation.
She covered the basics: my background and experience, my availability and start date, and gave a helpful overview of the role and the team. It was a great opportunity to get a clearer picture of what the position actually involves before moving further in the process.
Grace clearly explained what the next steps would look like after the call, which I really appreciated — it takes the guesswork out of the process and shows the team is organised and candidate-friendly.
Overall a very positive first impression of Cigna as an employer. If you're applying, just be yourself — the conversation flows naturally if you've done your homework on the company. Looking forward to the next round.
The process took 3 weeks. I interviewed at The Cigna Group
Interview
Fairly simple. Very interactive. The initial interview is an online meeting with the HR followed by a sit-in interview with the panel. The questions were competency based and the panel were quick to clarify anything that I did not clearly understand. The interview took about 30mins.
Interview questions [1]
Question 1
Describe a time when you worked in a team
Why CIGNA
I applied online. I interviewed at The Cigna Group
Interview
Average experience, Need to follow up with HR but HR is great and helpful. Need to do english assessment and gorilla test. After that going thru so many interviews-talent analyst, supervisor, hr and talent analyst back