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      The Standard

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      The Standard interviewsThe Standard Participant Services Representative interviewsThe Standard interview


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      Participant Services Representative Interview

      May 2, 2024
      Anonymous Interview Candidate
      Wilmington, DE

      Other Participant Services Representative Interview Reviews for The Standard

      Participant Services Rep Interview

      May 4, 2009
      Anonymous Interview Candidate
      Portland, OR
      No offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at The Standard (Wilmington, DE) in May 2024

      Interview

      Had an initial prescreening with the recruiter and then moved onto the 1st interview with 2 managers on zoom. Was told I would have another with the director soon. The interviewers were really sweet and gave me a good idea of what training would be like as well.

      Interview questions [1]

      Question 1

      Name a time you used active listening to solve a problem!
      Answer question
      1
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Standard (Portland, OR) in Apr 2009

      Interview

      The overall interview process was rather disorganized. I understand it is an employer driven market but not all people not currently working are desparate. Here is the process. I was called for setting up an interview with one person and had the interview set. The next day I get a call saying someone else will call to set up a new interview. I have the phone interview and I am told I will be brought in for an in person interview. A week later I have the in person interview. I arrive and try to find the person who is interviewing. I am told the person is in another building down the street. I know this is not the case. I decide to wait and the interview person arrives. I have the interview and feel I did fairly well. I send a thank you email in a day and don't hear anything. After 2 weeks from the interview I get an email from someone saying they have decided to not offer a position. That is fine but at this point I was not sure I would have accepted it anyway.

      Interview questions [2]

      Question 1

      Describe a situation where you went above and beyond the expectation from a customer?
      Answer question

      Question 2

      Not a question but an audio test in a call center environment where you need to listen and have a lot of background noise and questions asked.
      1 Answer