The UPS Store
Part of UPS
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The UPS Store Customer Service (CSR) interview questions
Updated Dec 13, 2023Difficulty
Easy
Experience
Very positive
How others got an interview
- 20%Applied onlineApplied online
- 10%Employee ReferralEmployee Referral
Interview search
13 interviews
The UPS Store interviews FAQs
- Customer Service (CSR) applicants have rated the interview process at The UPS Store with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 92% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service (CSR) roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at The UPS Store overall takes an average of 9 days.
- Common stages of the interview process at The UPS Store as a Customer Service (CSR) according to 13 Glassdoor interviews include:
One on one interview: 30%
Background check: 20%
Skills test: 15%
Drug test: 10%
Phone interview: 10%
Other: 5%
Personality test: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
- Sales Associate(560) ;
- Store Associate(183) ;
- Manager(155) ;
- Store Manager(154) ;
- Associate(151) ;
- Customer Service Representative(130) ;
- Retail Sales Associate(117) ;
- Assistant Manager(100) ;
- Customer Service Associate(61) ;
- Graphic Designer(61) ;
- Store Clerk(53) ;
- Sales Associate/Cashier(40) ;
- Retail Associate(31) ;
- Customer Service(28) ;
- Package Handler(28) .
