I applied online. The process took 1+ week. I interviewed at Toast Inc
Interview
I personally had a horrible experience with the interview process. I feel like the company did not respect my time or energy. Pretty much a lot of wasted time and energy. I had 4 calls total. Very draining.
First call was with a recruiter just basic questions.
Second call was with a sales manager. I had to give a toast 2 go pitch on the second call, pretty much a cold call seeing if I studied up on the product.
Third call was with the same sales manager- I had to create a powerpoint presentation on the Toast platform. I did well on the presentation and was asked to move onto the final interview round.
Fourth call was with the head of sales: Pretty much asked me all the same questions, I answered the previous 3 calls and also asked me to pitch her on the toast 2 go platform again. This is a very draining process for any AE looking to get into the company and overall was a very robotic interview process.
You would think final call would just be a wrap up, get to know each other? make sure i'm the right fit. I already put in the work the previous two calls to show I can sell the platform.
The sales recruiters seemed pretty unorganized and did not do a good job providing informative info going into the final call. I had no clue what to expect or that I would have to pitch the product again.
Thankfully, I was able to land a AE role with a great company who pays 20k more on the base then Toast. So I guess everything happens for a reason!
The interview process consisted of four rounds: a recruiter screen, a hiring manager interview, a mock sales exercise, and a final interview. Overall, the process was well organized and professional.
I invested a significant amount of time preparing because this was a role I genuinely wanted. Unfortunately, I was not selected to move forward to the third round. Based on my experience, I believe my limited direct sales background was the primary factor, although the feedback process was respectful and transparent throughout.
Interview questions [3]
Question 1
Describe how the quota was set up from your last job, and at what percentage you hit your quota?
I did an initial phone screen for an AE role. The recruiter showed up a few minutes late but I didn't think much of it. We had a nice conversation and they mentioned they'd like to move me forward. I didn't hear anything for a week or so when they reached out saying they had been swamped and would schedule me shortly. They reached out a 2nd time saying the internal schedule was busy but they'd get something on the calendar soon. Then I received an auto rejection. Not a great experience, it just made the company look extremely unorganized.
First I do appreciate the fact that they got back to me and gave me a “no” instead of ghosting, but the compliments will end there.
The first round with the recruiter was fantastic. She said I sounded like a great fit and was excited to pass me to the next round. Fast forward to that next round and I could tell right away the sales manager had zero interest in talking to me. The most monotone voice, didn’t show interest in my prior experience, asked some questions that i didn’t think were relevant. She definitely was just there to check the box. Not long after I got the rejection email.
understand it’s part of the game but i followed all the interview prep provided to me and it seemed like no matter what I wasn’t moving past that second round.
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