The entire process took about 3 1/2 weeks. Completely disorganized process, no one there really knew what the protocol was. First interview was a phone interview, straight forward and more informational.
Next, was an in person interview at the downtown SF office. Met with a team leader who looked to be right out of college he explained the job role and then I shadowed a rep for about 20 minutes. Let's be clear here the inside sales role is nothing more than a boiler room sales position. 80+ calls a day with maybe if you're lucky a less than 1% success rate. You are essentially selling ad placement to real estate agents who have been contacted over and over and over again. They don't want to talk to you nor do they want the product. It is a desperate sale with immediate price reductions if there is any disinterest expressed.
3rd interview was with the inside sales manager. To my surprise this was a very casual interview with nothing of real substance explored. When I asked questions about Trulia's future, the customer retention rate, and the employee retention rate I was talked around in circles with no answer given. Red Flag.
Then came the question about the compensation package, no answer. Commission schedule, no answer. Red flag after red flag.
I received the offer for the job for a salary equivalent to $17.10 an hour and they still did not provide ANY idea of what the commission schedule would be. When I asked for a written commission schedule I was told that could not provide it, company policy. Final red flag.
I promptly declined the position and would not recommend this position to anyone unless you are desperate for a job (a not very good one at that). How anyone can live in San Francisco on $17 an hour and MAYBE the possibility of mystery commission is beyond me.
The one thing I noticed is the clear difference (class difference if you will) between Trulia Corporate and Trulia Sales. The two offices are night and day. Corporate very posh, long lunches, smiles all around (high pay & stock options); Sales on the other hand was like a college dorm room that reeked of desperation and unhappiness (you could see it on all the faces). Not the cohesive team environment they project.
Advice to management...Get real.. employees at In and Out Burger make more than this. The sales team pays your bills, and boost the stock price, treat them as such.