Twilio Technical Support Engineer interview questions

Recruitment process on Technical Support position consists of the following steps: 1. You apply with your resume 2. When you’re chosen for the next step, you are given a written assignment. Pretending to be a Technical Support specialist at Twilio you have to answer 5 questions, actually to respond to customer’s email helping them to solve their issues regarding the products from Twilio they use. 3. Being chosen for the next step, you take the interviews with 4 team members. 4 separate 45 minutes interviews, where they want to know more about you and your experience and the way you can talk about that being very specific with details, how you’ve solved some issues.