UKG Customer Service Associate interview questions
based on 4 ratings - Updated Sep 17, 2020
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
67%
Applied online
Applied online
33%
Recruiter
Recruiter
Interview search
4 interviews
UKG interviews FAQs
Customer Service Associate applicants have rated the interview process at UKG with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 6 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Customer Service Associate according to 4 Glassdoor interviews include:
Phone interview: 43%
Presentation: 29%
Drug test: 29%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UKG in Sep 2020
Interview
From start to finish, the interview process was prompt, courteous, and professional. The technology used was state of the art, and very user friendly. Best user experience I have encountered. Thank you.
Interview questions [1]
Question 1
The questions asked were very appropriate as they referred to how I handled situations with customers in my past positions. My answers allowed me to show my strengths, my take aways, and my problem solving skills.
The process took 2 weeks. I interviewed at UKG (New York, NY)
Interview
Hiring process was seemless. Very straightforward. Interviews were common questions and discussion helped understand the expectations of the role. Once the interviews were conducted, I received an offer letter a few days later! Very excited for this opportunity!
I applied through a recruiter. The process took 1 day. I interviewed at UKG (Saint Louis, MO) in Aug 2019
Interview
I had a phone interview with Robin who I totally adore. She got to know me we shared a few laughs it was very pleasant. She took interest in my needs and answered my questions perfectly. I definitely can say their mantra is true.