UKG Technical Support Representative interview questions
based on 2 ratings - Updated Apr 25, 2019
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Campus Recruiting
Campus Recruiting
Interview search
2 interviews
UKG interviews FAQs
Technical Support Representative applicants have rated the interview process at UKG with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Technical Support Representative according to 2 Glassdoor interviews include:
Presentation: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
The initial contact with a recruiter was very positive, he set very clear expectations of what the process would look like and was very transparent on how we were and were not on the same page.
After this I was invited in for in person interviews, four thirty minute back to back interviews. They positioned it as each person asking a different set of questions, however they were all very similar. All of the interviewers were very candid, friendly and easy to chat with. While clearly interviews, it was easy to make the conversations flow. It was clear to see that each of the employees loved their job and had true belief in the company, making it an easy decision.
Interview questions [2]
Question 1
Tell me about a time that you took an escalated customer and were able to deescalate, and how?
I applied through college or university. The process took 1 day. I interviewed at UKG
Interview
Managers will ask you behavioral questions like how would you react in certain situations and how do you organize your time.
Other typical things like strengths and weaknesses, things you have learned that are going to be useful in the job, etc.