USAA Customer Service Associate interview questions
based on 3 ratings - Updated Nov 9, 2023
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
USAA interviews FAQs
Customer Service Associate applicants have rated the interview process at USAA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at USAA as a Customer Service Associate according to 3 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I was asked generic questions during the first interview and was given pointers for the second interview. The recruiter also explained the job and what it entailed. She did mention to use the SOB method
Very unprofessional interview,
- Hostile and pointed questions
- Gotcha questions
- Attitude of 'why am I interviewing you?'
The interviewer made me feel very unwelcome throughout the entire process.
I applied online. I interviewed at USAA in Sep 2020
Interview
quick and easy. The interviewer was on time and efficient 30 minutes was actually 15. Basically asked me if I was interested and set a date for the second interview.