USAA Customer Service Representative CSR interview questions

Applied to position then a week later was sent an assessment test. About 2-3 weeks later received a call stating I passed the test and was scheduled for a phone interview with recruiter where I was told more about the company and position and asked a few questions. About a week later I was contacted again and informed that hiring manager wanted to move me forward in the process and was set up for another phone interview with two hiring managers a week later which is still pending at this time.

My first interview was by phone. The interview outlined the job position, pay and benefits. Then the interviewer dove into my resume. Asked questions regarding what my role was and who I left. I am waiting to here if I got my second interview.