I applied online. The process took 3 days. I interviewed at USAA (San Antonio, TX) in May 2016
Interview
I only made it through the assessment round. The assessment was confusing and the typing test was quicker than anticipated. It didn't seem like things made sense or related to each other,
Interview questions [1]
Question 1
Do you work as fast as most, slower than most, or much faster than others?
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Interview questions [1]
Question 1
Tell us a time when you gave or witnessed great customer service
I applied online. The process took 2 weeks. I interviewed at USAA
Interview
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer