USAA Sales Agent/Customer Service Representative interview questions

I applied online. Presumably, I made it passed a then received an email inviting me to take a test. I did so and it took me longer than the advised 40-50 minutes. It was a combination of personality questions and a skills simulation program. It took me more like an hour and a half. It's a good idea to make sure you understand the simulation and do the practice before jumping in and starting. I was selected for a phone interview. It was short, but direct. This is where my journey ended.