USAA Member Service Representative interview questions

It was an easy process. They have you do a a computer exam for your personality testing and contact center computer test, then a phone interview and an in person interview.

I applied for the position in November Recieved and email to take the assessment. About 2 weeks later I received an email stating I was selected for a phone interview. However, it could be two weeks before I was scheduled. A week went by and I received and email about the phone interview and time. The phone interview lasted about 15 minutes. STAR behavior questions were asked. I was told I would move on to the onsite interview. The interview was a week later. The San Antonio campus is huge I sugguest getting there early. There is limited parking. My face 2 face interview was 45 mins. STAR questions once again. This was a relaxed setting. 1 week later I was called and offered the job only if I pasted mt background check. It took 14 days to complete. The roughest part was the back ground check. The third part company is not the best.