UnitedHealth Group CSR- Provider Services interview questions

Applied online, assessment test, was taken when I applied.. a week later had a phone interview, then a week later have the 1:1 interview. Very laid back and they ask behavioral questions.. know the mission statement and company values. All questions want you to give a situation and what u did. They use the aSTAR rating method

I applied online and then received an assessment with about 3 different sections one call center environment and then 2 behavioral and response questions. after I completed that I had a phone interview scheduled one week out. she asked scenario questions about my computer skills and Microsoft experience and questions on how I close tabs and open them. I was then offered to come in for a in-person interview two days later. the women I interviewed with was very goofy and down to earth. we went over my job experience, did more scenario questions, but overall the in-person interview was way easier and comfortable then the phone interview. I had my in-person on a Friday and got a call back offering the position Monday morning. Then I was sent a link to do the background check and go in for my drug screen a week later everything came back cleared and I'm anticipated to start October 3rd of 2016.