Filled out the application on the website, was sent an email to schedule an interview within 2 hours. The first available slots for interviews were about a week and half out. Arrived early, but there were several other people scheduled for my time slot to interview as well, for all sorts of positions. Since we waited outside for the building to open we got to chat a little. Pretty much all positions have to go through the same initial interview process it seems. Also, GPS systems have no idea where this building is. Find it beforehand or have a number to call if you get lost. It's essentially the employee parking lot for the entire resort complex and then there's a giant well-marked building for HR. You enter the lobby, have your bag checked by security and sign in, and then are sent to a large waiting area beyond a big reception desk (you check in at the smaller desk by the doors). "Issues" go to the bigger desk, and people with everything in order go to the larger rear waiting area to wait to be called back. Full array of applicants, from t-shirt and jeans to full business attire to performers in their dance clothes for auditions. Everyone goes through this building.
In the waiting area you get to watch Harry Potter films until your name is called. You also fill out a brief questionnaire about availability, job interests (like other areas you'd be willing to work), and basic ability to work (citizenship, etc..)
I was quickly called back for my first interview and brought to a little cubical in a moderately large room. There's probably a dozen of these cubicles which have just enough room for a small computer desk and the applicant and interviewer's chairs. If you're a larger person, it is a bit of a tight squeeze (you literally sit next-to the computer with the interviewer across from you). Basic questions - Why here, why this position, etc.. and a basic "talk me through you resume" type question. Tell me about your biggest accomplishment. My interviewer had been with the company for 15+ years and I have an interest in theme parks in general so we just talked about the business in general a good bit, which made my interview last about an hour but I saw others going in and out in like 15-20mins. There was a guide sheet that had predetermined questions on it the interviewer had to reference, but the tone of my interview was much more conversational and less structured. The was literally an "ok, enough of this" moment from my interviewer when they got rid of the sheet and started just looking in the computer to see what areas had openings that fit my interests.
Certain roles can be hired same day. This one needed management approval from the specific department and those managers don't work every single day like the gen interview staff. If you need to meet one you’re scheduled a second interview time (mine was the following week) and you lather, rinse, repeat the whole process.
The second interview for me was much like the first, but with specific questions relating to the position itself, less about ability and moreso about the understanding of the job tasks, ability to work with diverse groups of people, etc. The second interview seemed much less about if I was qualified and more about if I was a good fit for the particular openings that were being considered. The second interview's questions reflected the "finding a fit" aspect by asking about if I'd prefer to work alone, with groups, indoors/outdoors or on this particular show, event, etc.. The second interview was about 10-15 minutes, but was midday so I waited longer to be called back and whole place was louder, busier, etc.
Being accepted - not told I was accepted, but accepted - I was asked to wait in the lobby again. Eventually the HR person in charge of the entertainment area came out to call me back. This brought me to a more formal office - her personal office - where I was made the offer. We chatted briefly and I asked more questions about her position/etc.. and then went back into the lobby again. From this point every person you encounter welcomes and congratulates you.
More waiting, and I was called to a side room just off the lobby where they go over all the details again, schedule orientation, and look at your proof of employ-ability. You fill out your I-9 and choose the name on your nametag at this point. Orientations are minimum of 2 days (1 general in classroom, 1 walking around the parks/resort) and then specific areas have their own accordingly. These 2 days happen Mon/Tue or Wed/Sat in pairs. Given a folio with pre-orientation information, contact numbers, etc.. Also, consent to background check.
More congratulations and you're walked across the lobby to a room that does fingerprint processing and photographing for your forthcoming ID. It's not an ink fingerprint, but a digital scan. Quick and painless. More congrats and you're sent on your way back out the front door.
