Verizon Financial Services Representative interview questions

I applied online through the Verizon website. About 2 weeks later I received an email from an HR recruiter who wanted to set up a phone interview. The interview lasted for about 30 minutes. We discussed the company credo as well as my resume and skills. The recruiter then asked me several STAR format behavioral questions. Verizon really wants you to answer your questions in this format. At the end of the phone interview the recruiter said he wanted to set up a face to face interview with a department supervisor for the next week. The face to face interview was very similar to the phone interview in format. The supervisor asked several behavioral questions. He also went over my resume and skill set with me. At the end of the interview he said I would have a response within 5-10 days. I had an email from HR within 3 days asking to schedule a final phone interview. This was much more informal. The HR rep went over the dates of my previous employment as well as my highest degree completed. She then gave me a contingent offer! The Verizon offer is based on an extensive background check. If the information on your application or resume is incorrect they can rescind the offer.

They ask a few scenario questions. They ask a few questions about your personality. Be friendly and make eye contact, sit up straight and project your voice. Be sure of yourself and SMILE.