Verizon Financial Services Representative interview questions

Here's a simple timeline: April 1: Applied online for the position. April 6: Received an email stating they reviewed my resume and wanted me to set up a time for a phone interview within the next few days. Be sure to read the attachment (probably at the bottom of the email). April 8: Had my first phone interview. Lasted about 30 minutes or so with STAR style interview questions. Pretty laid back. Invited to take an online assessment at home. It was 7 parts. Make sure you take your time but also keep in mind that some parts of the assessment are timed. It takes about an hour and a half to complete. Afterwards it'll tell you if you passed or failed. April 9: Received another email inviting me to schedule a face to face interview with a supervisor from the area I'd be working in. READ THE EMAIL COMPLETELY!!! April 21: Had my face to face interview with a supervisor at the actual call center. Make sure you take a copy of your resume with you! BUSINESS ATTIRE!!! April 22: Final phone interview with Verizon HR. About the same as the first phone interview. April 27: Received verbal job offer contingent of a background check and drug test over the phone. Within a few minutes, I received an email to make an A-Check account. A-Check is the company that does the background check. Also, you must take your drug test within 48 hours! If not, you'll be disqualified from the job. April 29: Received an email from A-Check to upload a picture of my high school diploma for verification. Since I don't have it (my father has it), they accepted pictures of my high school transcript. May 1: Received my OFFICIAL job offer with Verizon to start on May 26th. It's a lengthy process but in the end, it's worth it!