Walgreens Assistant Store Manager Trainee interview questions

question 0: Why Walgreens? It's an easy one, be sure to nail it. 1- Describe a time when you had to explain (the organization) policies to a difficult client who didn't want to listen 2 - Describe a time when you had to deal with a hostile client 3 - Describe a time when your team members didn't want to collaborate to do a task, what did you do and what were the results. 4 - Describe a time when you had to talk to a team member to let him/her know that you were getting customer's complaints (something like that) 5 - Describe a time when you had to work on a large project and you didn't have enough manpower, what did you do 6 - Describe a time you had a short deadline in a long process, how did you solve it. 7 - Describe the most difficult decision you had to take in your organization. 8 - Describe a time when you had to give feedback to a team member, how did you do it and what were the results. 9- Describe a time when you use competition as a motivating tool without creating rough spots among the team 10- Describe a time when you introduced changes in your job policies to get some improvement, what motivated you and what were the results.