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      Zendesk

      Acquired by Hellman & Friedman

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      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
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      Tier I Customer Advocate Interview

      Aug 27, 2015
      Anonymous Interview Candidate
      Dublin, Dublin
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 7 weeks. I interviewed at Zendesk (Dublin, Dublin) in Jul 2015

      Interview

      I was originally referred for another position in Sales at Zendesk by a current employee but did not provide enough experience to be considered. Subsequently, I expressed my interest in this role, went through a first phone screen with the recruiter and was invited to on-site interviews right away. The interviews were all very professional, insightful and I felt that everybody was interested in my background. I talked to the team lead and the overall manager as well as current employees with whom they chat was a little more casual. There was an on-site language test which was - just like the rest of the process - rather easy. The recruiter provided me with a lot information since the role would have included working on the weekends as well. I received an offer on the day that I came into Zendesk's office. Overall, I was very satisfied with the whole interview process!

      Interview questions [1]

      Question 1

      What does excellent customer service mean for you?
      Answer question
      1