I applied online. The process took 4 weeks. I interviewed at Zendesk (Düsseldorf) in Dec 2023
Interview
Strucutred interview process and Zendesk seems to have a great corporate culture. See interview stages below. They focus quite a bit on cultural fit and your reason for applying at Zendesk.
Recruiter interview, hiring manager, cultural interview with teammate, case study, job offer.
For the case study interview, review the case studies on Zendesk' website. Calculate potential ROI.
Process classique (Entretien RH puis entretien manager, puis entretien team member puis panel puis offre). Très bon feeling avec l'équipe TA vraiment au top qui donne vraiment l'impression de s'intéresser à vous.
Interview questions [1]
Question 1
Comment tu définis la stratégie de ton territoire commercial ?
The process too a very long time. They are just not fast to get back to you, but otherwise not so bad. The presentation is fair -- and not too much lift. They give you a lot of room to be creative and show your personally.
Interview questions [1]
Question 1
What are the trends in CS right now that have you the most excited?
I applied through an employee referral. The process took 2 weeks. I interviewed at Zendesk (Boston, MA) in May 2024
Interview
The recruiter completely
Ghosted after our phone screen. I followed up twice and not even a quick reply letting me know they weren’t moving forward. It was also through a referral so I was pretty surprised, not really a good look
Interview questions [1]
Question 1
Asked about background in SaaS and comfort with technical issues