A customer says they do not need our product now. How will you entice them to use services in the future?
Account Rep Interview Questions
4,324 account rep interview questions shared by candidates
Medium level price objection question (Formal phone interview): "You are on the phone with a prospect (cold-call). They are a decision-maker for their company and are interested printer services, but have been quoted $100 less by a competitor. How would you respond to their price objection and inevitably make the sale?"
Easier question (Formal phone interview): "What does CDW do?"
What interests you in insurance?
Tell me a time how you handled X situation.
What is a challenge that you see working for a start up?
Mostly about why I would chose CDW, how my current skills would be of value (I'm was a senior level sales person applying for a JR level role) and them going over the role and how it progresses to an Account Manager role. Wouldn't I be bored?
Do you know what sales enablement is?
What do you know about Amica? Why do you want to work for Amica? Why do you want to sell insurance? How do you handle stress at work? How do you begin your day at work? How do you manage many different tasks at the same time? Have you ever dealt with a difficult customer? What is one reason you would leave a job? Have you ever been unable to solve a customer's issue? What would your past employers or coworkers say about you?
Provide insight regarding credit card and relationship management experience
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