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Advanced Technical Support Representative Interview Questions
35 advanced technical support representative interview questions shared by candidates
There were questions geared towards computer information technology.
Role play. With the interviewer being an angry customer calling in and me being the att rep, advised to stay in character until she advises me we were done
Which devices are you proficient on using(tablet, laptop, smart watch, iPhone, basic non smart phone, email and wifi
Describe one thing from a previous job that I could apply to this position
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Can you explain the difference between POP3 and IMAP? What port (both secure and non-secure) do these protocols use?
What is SMTP? What port(s) does SMTP use?
Are you comfortable with technology?
Do you own a smart phone.
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