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Call Center Customer Representative Interview Questions
592 call center customer representative interview questions shared by candidates
If I was able to perform the required job task.
I ask about the day and pay rate.
Can you attend the training hours and dates?
My availability and if I'll be at work on time each day.
Why do you want this job ???
What do you know about the company?
Do you see yourself in a career at Convergys
What kind of work have you done before? What computer skills do you have? Have you ever worked in a call center? If so, what where the expectations? You will also be given a random item from their catalog and asked to sell it to the interviewer.
What are the attributes that a good call center agent must have?
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