In a case manager interview, employers will typically ask questions to determine how you have a proactive approach to work since you will actively seek out opportunities to help your clients. Expect the interviewer to gauge your communication, organizational, and conflict-management skills.
Way too many around conflict. Got the impression that staff are not supported when dealing with dangerous clients. Also got the feeling that leadership creates barriers to serving clients. Icky feeling. “How do handle when a client does threatens to hurt you but you still have to work with them? “
How would you handle a complaint from a patient.
Tell us about yourself and experience
Only question was "can you start Friday?" Interview was on Wednesday. The interviewer had only been with this company four months and was still optimistic and upbeat about the big changes to come.
A man who is an alcoholic is constantly drinking outside of his house and his neighbors are continuing to call the police on him. He continues to drink. What would you do?
What are your strengths and weaknesses?
Name a time where you had a conflict with a co worker how did you handle it?
Do I have a medical background?
Do you have experience with managing a caseload, and if so how many clients?
Case study questions, be up to knowledge on healthcare
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