Why do you want to work with state farm?
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Tell me what you know about State Farm
Recall difficult situation dealing with upset customer
Tell me a time in the past how you went about delivering bad news that would cost your customer money out of their own pocket.
What was my work history
Using the STAR method type of questions.
Give me an example of a time when you found it difficult to communicate with a customer. Since I don't really have trouble communicating, I found myself at a loss of words (pretty ironic given the circumstances). I fumbled my way through that one.
What's the biggest challange you have faced thus far in life?
Tell us about a time when you had to turn in incomplete or compromised work?
Give a time when you had to face a irate customer and how did you handle it and what was the outcome
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