Give an example of a situation in which you have had to take multiple different sets of input to come to a conflict resolution.
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Tell me about a time when you provided remarkable customer service.
Why State Farm?
Tell me about a time when you had to deal with an angry customer
Most were situational questions about how you would deal with a particular client or situation.
Tell me about a time when you had to tell someone something they didn't want to hear and how you did it.
Please describe a problem where you were not able to satisfy a customer's need.
Tell me about yourself. Why do you want to work for State Farm? What experience do you have in Sales?
The most unexpected questions involved personality issues, seemed to be trying to get me off-balance.
Just a lot of questions about my resume. She also asked a few behavioral STAR questions
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