What are your skills?
Claims Handler Interview Questions
357 claims handler interview questions shared by candidates
Q - why do you want to join Aviva
Tell us how you have changed a process that made things for the better.
Name a scenario in which a problem has arisen- what happened and how did you work to resolve the issue?
Name a time you dealt with a difficult customer
Nothing challenging or relevant. They seem to want to ensure your nice! Ability doesn't come into wether you can answer a phone and follow a procedure. A trained monkey could do it.
What motivates you, skills and competency based questions
Why do you want to work for Admiral?
why should we employ you?
They asked questions about the company’s values. A time you had to speak up, a time you worked with your team to solve an issue, a time you took ownership of a situation and a time you received a good customer service. After the competency based questions, there’s also a script reading whereby the interviewer acts as a customer and you act as a customer service to handle the customer’s complaints, an instruction is given regarding this.
Viewing 271 - 280 interview questions
See Interview Questions for Similar Jobs
Claims TraineeWorkers Compensation Claims RepresentativeWorkers Compensation Claims ExaminerSenior Claims ExaminerInsurance Claims ProcessorSenior Claims SpecialistWork Comp ClaimsClaims RepresentativeAuto Claims ProcessorWorkers Compensation Claims AdjusterWorkers Comp Claims AdjusterWorkers Compensation ClaimsClaims ExaminerClaims Professional Trainee IapSenior Claims RepresentativeClaims SpecialistClaim Representative TraineeLiability Claims Representative