They asked me if I've been in a situation where an angry customer was on the line and how I handled it.
Client Support Representative Interview Questions
84 client support representative interview questions shared by candidates
What would make you a great client support representative? How would you handle conflict/disagreement with a coworker? Why do you want to join this team?
Are you comfortable with face-to-face marketing?
Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.
When was a time that you put the team's needs above your own?
Why do you want to get involved with Original Content Marketing?
They ask some standard trivia brain teasers. The point is to show your problem solving ability.
- What I knew about their company and why I wanted to work there? - What was my technical experience? - What was my customer service experience? - Strengths/weaknesses - Etc.
Asked about my duties with my previous employer.
Why did I apply to attentive?
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