If you have any experience in excel (although you don’t need to know how to do anything but plug numbers in)
Collections Interviews
Collections Interview Questions
"Employers hiring collections specialists are looking for candidates who can excel in a fast-paced administrative environment. Ideal applicants will have excellent communication and customer service skills, a firm and persistent attitude, and pay close attention to detail. In an interview, be ready to discuss your knowledge of accounting, ability to handle irate debtors, and any previous work experience in collections."
3,733 collections interview questions shared by candidates
- many "Tell me about a time" - questions - questions about myself - "Why you are the right person for this role" - "What do you know about the company"
Questions were behavioral in nature: how did you handle a difficult situation; what project were you instrumental in, how have you handled a failure. Little about actually technical skills.
- What do you know about Accenture? - What do you know about the position? - How do you deal with difficult customers? - Why should we be hiring you?
typical interview questions
None were difficult.
a time I have gone above and beyond to deliver excellent customer service.
What are your strengths and weaknesses?
Describe yourself in three words.
To provide examples of outstanding customer service within my previous employment.
Viewing 261 - 270 interview questions
See Interview Questions for Similar Jobs
Medical CollectorLoss Mitigation SpecialistAccounts Receivable CoordinatorRecovery SpecialistDebt CollectorCredit RepresentativeBill CollectorAccounts Receivable SupervisorAccounts Receivable AnalystAccounting SpecialistAccounts Receivable ManagerSkip TracerPayment ProcessorAccounts Receivable ClerkCustomer Account AdvisorCustomer Account ManagerCredit AnalystDeduction AnalystCredit Controller