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Collections Interviews
Collections Interview Questions
"Employers hiring collections specialists are looking for candidates who can excel in a fast-paced administrative environment. Ideal applicants will have excellent communication and customer service skills, a firm and persistent attitude, and pay close attention to detail. In an interview, be ready to discuss your knowledge of accounting, ability to handle irate debtors, and any previous work experience in collections."
3,733 collections interview questions shared by candidates
Have you ever done collections? (despite having my resume right in front of them, showing I had never done collections, they asked this. To be fair, every collections job I interviewed for did this).
How do you handle irate calls?
Are you willing to work for less money?
How are your customer service skills? What is your technical background? How do you deal with a upset customer?
Do you like collect money
Introduction and some other generic questions related to culture and profile
What is your biggest achievement?
When can you start?
How much do I need to make per month to live (initially I thought it was an odd question, but she broke down how many units a day/week I needed to accomplish to "live" and showed me how I can make a lot more than what I made at a fast food restaurant by shooting x amount per day/week).
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