Please tell me about yourself.
Contact Center Representative Interview Questions
374 contact center representative interview questions shared by candidates
Describe a situation where you had conflict with a co-worker. How did you deal with it?
How did you respond to a customer who you sold a product to and they declined
What’s is your availability at this time?
Describe a time when you got angry and were able to snap back quickly(or something to that affect).
Mainly about how you handle certain situations
how to see yourself in 5 years ?
Why do you want to work for bmo? Why should I hire you? Why are you interested in this role? Why do you want to work in a contact centre environment if someone calls and tells you they have not used their account in a year and forget their password what would you do? answer - ask their full name, ask for their security questions and also make sure to asks them why they havent used their account for so long and what you could possibly do to for them to use it again. past experience
What do you know about doTERRA
Introduce yourself Strengths and weaknesses
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