They asked if I would consider moving to Portsmouth to be closer to the job, as many employees had.
Contact Center Representative Interview Questions
374 contact center representative interview questions shared by candidates
One thing they asked was tell me about yourself.
Do you have any pets?
Describe a situation where the customer needed assistance with something but company policy prevented you from helping them and how did you handle it?
How do you handle upset customers
Tell us abouts yourself and work experience
How many words per minute I could type. Interview was relatively easy compared to most. The job was more less being sold to me, as if they were truly interested in me.
Why are you here?
It was basic questions regarding customer service experience. The interview was very easy. You can tell they really needed someone.
Ask about by work experiences - an example of me providing an Amazing customer service. And why I want to work for Metro
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