What kind of customer service experience do you have
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
What makes you choose anthem?
Dumbest questions and waste of my time.
They ask, "what is the difference between good and great customer service and how can you make customer service here great?"
What is your weakness?
What's your view on good customer care? Overall - lame questions.
No unexpected questions but they are not your typical questions. Just how do you priortize your day. How do you hanle something if you do not agree with a team member.
If you could have any job in the world, what would it be and why?
What motivates you?
How well are you able to work on a diverse team of people?
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